HOW TO UNBLOCK VPN ON WEBROOT?
Webroot and Virtual Private Networks don’t fundamentally fit well together. If you occur to have the VPN blocked by Webroot, make sure that it’s nothing out of the usual, and there is no reason to panic. Webroot is a US-based company with more than two decades of experience in the Internet security field. They specialize in security software, and their Webroot SecureAnywhere antivirus and firewall were often listed as one of the world’s top providers. They work with individuals and companies, and their main goal is to maintain their customers’ safety. But before fixing this issue, sign in to the Webroot login account.
Exclude VPN in Webroot
To exclude VPN in Webroot, pursue these on-screen instructions mentioned below:
- At first, open the Webroot antivirus software.
- Login to your Webroot account.
- Thereafter, reach the settings of ‘Virus & Threat protection’ and select it.
- You should click on the Exclusions option.
- Go to the ‘Add or remove exclusions’ option and click on it.
- Now, click on the ‘Add an exclusion’ option and add the VPN client program.
Add Exception in Windows Firewall
To add an exception in the Windows firewall, pursue these on-screen instructions mentioned below:
- Navigate to the Windows icon and click on it to launch the search bar.
- Then input ‘Allow a program through Windows firewall’ into it and press the Enter button.
- After that, select the option of Change Settings.
- You should pick the ‘Allow another program’ option.
- Thereafter, choose the VPN program you would like to add or select the Browse button to locate the VPN program and hit the OK button.
- Now check whether you can link to the VPN.
Reinstall the VPN Client Program
To reinstall the VPN client program, pursue these on-screen instructions mentioned below:
- Navigate to the Windows icon and hit on it to invoke the search bar.
- Once it opens, input ‘Programs & Features’ into it and hit the Enter key.
- After that, locate the VPN through the programs list and click on the Uninstall button.
- Go to the Setup Wizard and select you will see a notification after a proper uninstall, so hit the Close button to shut the wizard.
- In case the VPN still appears as applicable after uninstalling it, invoke the Run accessory by holding the Win and R hotkeys combination over the keyboard.
- After that, input ‘ncpa.cpl’ into it and hit the OK button to launch the ‘Network Connections’ screen.
- Beneath the ‘Network Connections’ section, select the ‘WAN Miniport’ with the VPN and right-click on it.
- Now, click on the Delete button.
- Reach the Windows Search bar and input ‘Network Connections’ into it, and hit the Enter key.
- Select the VPN connection and right-click on it the Delete button.
- Finally, choose the VPN. In case you view the VPN as applicable, remove it.
Add Rule for PPTP
To add a rule for PPTP, pursue these on-screen instructions mentioned below:
- Navigate to the Windows icon on your system and click on it.
- Once invoke the menu, click on the ‘Control Panel’ option.
- You should reach the ‘Windows Firewall’ option and select it.
- Then click on the ‘Advanced Settings’ option.
- Now, browse for the ‘Routing and Remote Access’ option (underneath the Outbound Rules and Inbound Rules).
- For Outbound Rules: select the ‘Routing and Remote Access (PPTP-Out),’ and right-click on it, then choose Enable Rule.
- For Inbound Rules: pick the ‘Routing and Remote Access (PPTP-In),’ and right-click on it, then click on Enable Rule.
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